Terms of Service

The terms that apply to our website, training courses and services.

Last updated: 12 November 2026

1. Acceptance of these terms

These Terms of Service govern your use of this website and the training and technology services offered by Ramsys InfoTech Solutions (“Ramsys”, “we”, “us”). By using the site or enrolling in a course, you agree to these terms. If you do not agree, please do not use the site or our services.

2. Our services

  • Training: professional short courses, usually five days, delivered in person at our training centre in Accra, Ghana, for organisations and individual participants.
  • Technology solutions: software development, cybersecurity and cloud services.

Course content, dates and venues are described in the course proposal, admission letter or invoice we issue. Information on this website is for general guidance and is not a binding offer.

3. Training enrolment and admission

  • A place on a course is confirmed only when we issue a written admission or acceptance letter for the named participant.
  • Participants or their sponsoring organisation must confirm attendance in good time before the course starts, and provide a confirmed travel itinerary where airport pick-up has been arranged.
  • We may refuse or cancel an enrolment where information provided is inaccurate or where these terms are breached.
  • Where a sponsoring organisation enrols a participant, that organisation is responsible for the fees and for communicating our terms to the participant.

4. Fees and payment

  • Fees are quoted in US dollars (USD) per participant unless stated otherwise, and are set out in the admission letter, proposal or invoice.
  • Unless the document says otherwise, the fee covers tuition, training materials, certificate, coffee breaks and airport pick-up and drop-off. It does not include accommodation, flights and travel, visa costs, insurance or personal expenses, which are the responsibility of the participant or sponsoring organisation.
  • Payment is made by bank transfer, to the account named on the official invoice, within the period shown on it. Bank charges are borne by the payer.
  • Fraud warning: only pay into the account details printed on an official Ramsys invoice. If you receive an email or message asking you to change our bank details, call us on the number on this website to verify it before paying. We are not responsible for payments made to an account that was not confirmed with us.
  • We may withhold certificates and materials until fees are paid in full.

5. Visas, travel and accommodation

Participants are responsible for passports, visas, transit visas, vaccinations, flights and accommodation. On request we can provide a letter confirming admission to support a visa application, but we cannot guarantee that a visa will be granted.

6. Cancellations, substitutions and rescheduling

  • Please tell us in writing as early as possible if a participant cannot attend.
  • A different participant from the same organisation may be substituted if we are notified in writing before the course begins.
  • Refunds or credits for cancellations are handled according to the terms stated in your admission letter or invoice and are otherwise at our discretion.
  • If we cancel or reschedule a course, we will offer you a place on the next available date or refund the fees you have paid for that course. We are not liable for travel or accommodation costs you have already incurred, except where the law requires otherwise.

7. Certificates and attendance

Certificates are issued to participants who attend the course and meet its requirements. A certificate confirms participation; it is not a degree or a regulated qualification unless we state otherwise in writing.

8. Conduct

Participants and visitors must treat trainers, staff and other participants with respect, follow venue rules and applicable law, and must not disrupt training, misuse our equipment or networks, or attempt to gain unauthorised access to our systems. We may remove anyone who breaches this, without refund.

9. Intellectual property

All content on this website and all course materials, including text, slides, templates, software, logos and the Ramsys name, are owned by Ramsys or its licensors. You may use training materials for your own professional development and within your organisation, but you may not copy, resell, publish or distribute them without our written permission.

10. Technology services and quotes

Quotes and proposals for software, security or cloud work are valid for the period stated on them. Work is delivered under a separate written agreement or statement of work, and if there is any conflict, that agreement prevails over these general terms.

11. Using this website

  • Use the site only for lawful purposes and do not attempt to disrupt it, probe it for vulnerabilities, or introduce malicious code.
  • Information you submit through forms must be accurate and you must have the right to provide it.
  • The site may link to or embed third-party content, such as Facebook and maps. We do not control and are not responsible for those third parties.

12. Privacy and data deletion

Our handling of personal information is described in our Privacy Policy. To ask us to delete your data, see our Data Deletion page.

13. Disclaimers and limitation of liability

  • We provide training and information with reasonable care and skill, but do not guarantee specific results or outcomes from any course or service.
  • The website is provided “as is”, and we do not guarantee that it will always be available or error-free.
  • To the fullest extent permitted by law, Ramsys is not liable for indirect or consequential loss, or for loss of profit, data or opportunity. Our total liability for any claim relating to a course is limited to the fees paid for that course.
  • Nothing in these terms limits liability that cannot be limited by law.

14. Governing law and disputes

These terms are governed by the laws of the Republic of Ghana. We will try to resolve any dispute through good-faith discussion first. If that fails, the courts of Ghana have jurisdiction.

15. Changes to these terms

We may update these terms from time to time. The updated version applies from the “Last updated” date shown above. Continued use of the site or services after a change means you accept the updated terms.

16. Contact us

Ramsys InfoTech Solutions
Vivian Farm Lashibi, Accra, Ghana
Phone: +233 54 534 7262
Email: info@ramsysgh.com
Website: ramsysgh.com