Privacy Policy

How Ramsys collects, uses and protects your personal information.

Last updated: 12 November 2026

1. Who we are

This Privacy Policy explains how Ramsys InfoTech Solutions (“Ramsys”, “we”, “us”) collects, uses, shares and protects personal information. We are based in Accra, Ghana, and we provide technology solutions (software development, cybersecurity and cloud services) and professional training courses for organisations and individuals, delivered in person at our training centre in Accra.

This policy applies to this website (ramsysgh.com), to our official Facebook pages, and to the enquiries, registrations and communications you have with us by email, telephone or messaging.

For data protection purposes we act as the data controller. You can reach us at info@ramsysgh.com, +233 54 534 7262, or Vivian Farm Lashibi, Accra, Ghana.

2. Information we collect

The information we collect depends on how you deal with us:

  • Enquiries and quote requests: your name, email address, phone number, organisation, the subject of your enquiry and the content of your message.
  • Training enrolment and admission: the participant’s full name, job title, employer or sponsoring organisation, country and nationality, email address, phone number, the course and dates requested, and dietary or accessibility needs you choose to share.
  • Travel and logistics: where we arrange airport pick-up and drop-off or provide support letters for visa applications, we may collect your confirmed itinerary and the passport details needed for those purposes.
  • Invoicing and payment: billing contact names, organisation details, invoice and purchase-order references and payment confirmations. Fees are paid by bank transfer; we do not collect or store payment card numbers on this website.
  • Certificates and attendance: attendance records and the name printed on a certificate, so that a certificate can be issued and later verified.
  • Website and technical data: IP address, browser type, device, pages visited and approximate location, collected through server logs and cookies.
  • Social media interactions: if you message or comment on our Facebook pages, we see the profile name and the content you send to us.

We do not knowingly collect sensitive categories of data (such as health, religion or political opinions) unless you volunteer it, for example a dietary or accessibility requirement, which we use only to look after you during a course.

3. How we use your information

  • To respond to enquiries and prepare quotes and proposals.
  • To process course enrolments, issue admission letters, invoices and receipts, and run training sessions.
  • To arrange logistics such as airport transfers, training materials and refreshments.
  • To issue and verify certificates of participation.
  • To deliver and support technology projects we are engaged to carry out.
  • To communicate about courses, schedules and changes. Where required, we ask for your consent before sending marketing messages, and you can opt out at any time.
  • To keep our website secure, understand how it is used and improve it.
  • To meet our legal, tax and accounting obligations.

4. Legal basis

We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843). We rely on: your consent (for example, marketing messages); the need to perform a contract with you or the organisation that sponsors you; compliance with a legal obligation (such as accounting and tax records); and our legitimate interests in running, securing and improving our business, where these are not outweighed by your rights.

5. Who we share information with

We do not sell your personal information. We share it only where needed, and only the information necessary for the purpose:

  • Your sponsoring organisation — if your employer or another organisation nominated and pays for you, we may confirm admission, attendance and certification to them.
  • Facilitators, venue, hotel and transport partners who help us deliver a course or look after participants.
  • Banks and professional advisers (such as accountants and auditors) for payments, bookkeeping and compliance.
  • Technology providers that host our websites, email and systems, or supply embedded content such as maps, fonts and icons. These providers receive technical data such as your IP address when your browser loads their content.
  • Meta Platforms — when you interact with our Facebook pages (see section 7).
  • Authorities and regulators where the law requires or permits disclosure.

6. International transfers

Our participants and sponsoring organisations come from across Africa and beyond, so your information may be shared with, or accessed from, countries outside Ghana (for example, your home country or the location of a service provider). Where we do this, we take reasonable steps to ensure it is protected to a standard consistent with Ghanaian data protection law.

7. Facebook and other social media

We operate official Facebook pages. When you interact with these pages, Meta Platforms processes your data under its own terms and privacy policy, and we do not control that processing. We use the messages and details you send us only to reply to you, handle your enquiry or enrolment, and keep a record of our communication.

We never ask for your Facebook password. If you connected to us through a Facebook-based feature and want your data removed, see our Data Deletion page.

8. Cookies

Cookies and similar technologies are small files stored on your device. We use them to make the website work, remember preferences and understand how the site is used. Third-party content on our pages (such as Google Maps) may set its own cookies. You can block or delete cookies in your browser settings; some parts of the site may not work properly if you do.

9. How long we keep information

  • Enquiries and quote requests: up to 24 months after our last contact, unless they lead to an engagement.
  • Enrolment, attendance and certificate records: kept so that certificates can be verified in the future.
  • Invoices and payment records: up to 7 years, to satisfy tax and accounting requirements.
  • Marketing contact details: until you withdraw consent.
  • Website logs: normally no more than 12 months.

When information is no longer needed, we delete it or anonymise it.

10. Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including access controls and secure systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please report any suspected misuse to us promptly.

11. Your rights

Under Ghana’s Data Protection Act, you may:

  • ask what personal information we hold about you and request a copy;
  • ask us to correct information that is inaccurate or incomplete;
  • ask us to delete your information, or to stop or restrict how we use it;
  • object to processing based on our legitimate interests or to direct marketing;
  • withdraw consent you previously gave, without affecting earlier lawful processing.

To exercise a right, email info@ramsysgh.com. To request deletion, follow the steps on our Data Deletion page. We may need to verify your identity first. If you are unhappy with how we handle your information, you may complain to Ghana’s Data Protection Commission.

12. Children

Our websites and courses are intended for adults and professionals. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, please contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last revised. Material changes will be highlighted on this page.

14. Contact us

Ramsys InfoTech Solutions
Vivian Farm Lashibi, Accra, Ghana
Phone: +233 54 534 7262
Email: info@ramsysgh.com
Website: ramsysgh.com